Introduction
The TFI product is a clinical tear film analysis platform used by ophthalmologists and technicians to review examinations, manage patient data, and generate clinical reports. The existing applications were already in use, but fragmented workflows, inconsistent interfaces, and limited support for clinical environments created opportunities to improve the overall experience.
Due to confidentiality, some product details and patient information have been omitted or anonymized. This case study focuses on the UX process, key design decisions, and selected parts of the final experience.